We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role

This is a highly organised, hands-on role at the heart of the business. You will manage complex international travel, support executive meetings and events, and ensure smooth day-to-day office, finance, and facilities operations. The role requires flexibility, discretion, and the ability to manage multiple priorities in a dynamic environment.

Duties/Responsibilities

Travel & Executive Coordination

• Organise international and domestic travel including flights, accommodation, transfers, and detailed itineraries

• Manage travel approvals, KPIs, and out-of-hours travel requests, including weekend flight amendments

• Process and reconcile travel invoices, including taxis and related expenses

• Coordinate TVS travel requests, visits, accommodation, and meal orders

• Support senior stakeholders with comprehensive travel itineraries

Meetings & Events

• Coordinate meetings across multiple time zones

• Manage meeting room scheduling for employees, VIP guests, and events

• Set up and support Monthly Norton All-Staff Meetings

• Organise and deliver C-suite Off-Site Days

• Coordinate high-priority meetings and events involving Executive Directors and Shareholders

• Assist the Executive Assistant with Monthly Performance Review (MPR) meetings, including scheduling, logistics, transport, catering, and room bookings

• Support the C-suite at internal, external, and in-house dealer events, including fit-outs, hosting, and catering

Office, Finance & Administration

• Process invoices and manage IMS activities

• Raise and manage Purchase Orders and Purchase Requisitions

• Resolve PO issues and discrepancies

• Onboard new suppliers and maintain accurate records (Q-Info)

• Manage credit card and asset requests

• General administrative support across the business

Office, Facilities & Stock Management

• Provide reception cover and general office support as required

• Manage office supplies, stock takes, Viking and ad hoc Amazon orders

• Coordinate facilities support including cleaners and booking in goods

• Conduct weekly 5S audits and bike audits

• Support lab stock ordering

Fleet Support

• Provide basic fleet cover during periods of absence

• Carry out licence checks

• Arrange mid-hire car and van bookings

• Provide basic fleet cover during periods of absence

• Conduct licence checks

• Book mid-hire cars and vans

Personal Specification

• Proven experience in office coordination, business support, executive support, or operations

• Strong experience managing complex travel and senior stakeholder requirements

• Highly organised with excellent attention to detail

• Confident working with C-suite, Executive Directors, and external partners

• Comfortable managing multiple priorities in a fast-paced environment

• Strong communication skills and a proactive, solutions-focused mindset

• Willingness to support out-of-hours travel requirements when needed
  

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

💰 Competitive salary package that recognises your skills and experience

🌴A whopping 33 days of holiday (inc. Bank Hols) to relax and recharge

👴 Generous pension scheme that sets you up for the future, with access to personalised advice.

🚑 Private Medical Insurance and a Cash Back Programme to keep you feeling your best

💸 Life insurance (4x salary) because we've got your back no matter what

🍌FREE fruit, got to have your five-a-day!

🩺WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme

🚀 Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.

💡 Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!

🌍 A diverse and international team that brings together different perspectives, backgrounds, and experiences.

🎉 Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!

🚴‍♂️Want to go green? You can enjoy free electric bicycle hire

🚗 Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS