We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role

Norton Motorcycles is seeking an organised and professional Administrator – Business Support to provide front-of-house reception services while supporting the Fleet Coordinator with the day-to-day administration of the company’s vehicle fleet and invoicing activities.

This role plays an important part in ensuring efficient office operations, effective fleet management, and accurate financial administration. The successful candidate will collaborate with multiple departments to support business operations and help maintain compliance with company policies and regulatory requirements.

Key Responsibilities

• Act as the first point of contact for visitors, customers, and suppliers, providing a professional and welcoming reception service

• Manage incoming calls, emails, and enquiries, directing them to the appropriate departments

• Maintain a tidy, organised, and professional reception and office environment

• Coordinate meeting room bookings and assist with visitor management

• Provide general administrative support to office teams as required

• Assist the Fleet Coordinator with the daily administration of the company’s vehicle fleet

• Maintain accurate fleet records including vehicle documentation, servicing schedules, insurance, MOTs, and compliance requirements

• Support vehicle allocation and communication with drivers and internal teams

• Help coordinate vehicle maintenance, servicing, and repairs with external suppliers

• Assist in monitoring fleet compliance with company policies and legal requirements

• Support the processing of fleet-related and operational invoices

• Verify invoices for accuracy and ensure appropriate approvals are obtained

• Liaise with suppliers and internal departments to resolve invoice queries

• Maintain accurate records of invoices and supporting documentation for audit and reporting purposes

• Provide administrative assistance across departments when required

• Maintain organised digital and physical filing systems

• Assist with internal reporting related to fleet operations and administrative tasks

• Support continuous improvement of administrative processes to increase efficiency

Skills & Experience

• Previous experience in an administrative, office support, or reception role

• Experience supporting fleet administration or invoicing processes is desirable

• Strong organisational skills with the ability to manage multiple priorities

• Excellent communication and interpersonal skills

• High attention to detail and accuracy

• Proficiency in Microsoft Office (Word, Excel, Outlook) and general office systems
  

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

• Competitive salary package that recognises your skills and experience

• 33 days of holiday (inc. Bank Hols) to relax and recharge

• Generous pension scheme that sets you up for the future, with access to personalised advice.

• Private Medical Insurance and a Cash Back Programme to keep you feeling your best

• Life insurance (4x salary) because we've got your back no matter what

• FREE fruit, got to have your five-a-day!

• WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme

• Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.

• Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!

• A diverse and international team that brings together different perspectives, backgrounds, and experiences.

• Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!

• Want to go green? You can enjoy free electric bicycle hire

• Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS