We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role

The Operations Analyst will support the Head of Production in driving performance, efficiency, and operational excellence across the motorcycle manufacturing facility. This role is responsible for analysing production data, identifying improvement opportunities, supporting new product introduction (NPI), and ensuring robust reporting and KPI management to enable informed decision-making.

The successful candidate will act as a key link between Production, Supply Chain, Quality, and Engineering, helping translate data into practical actions that improve throughput, quality, and cost performance.

Key Responsibilities

• Develop and maintain daily, weekly, and monthly production performance dashboards

• Track KPIs including output, OEE, labour efficiency, takt adherence, downtime, scrap, rework, and first-time-through

• Provide clear, structured analysis and insights to the Head of Production

• Support preparation of materials for leadership reviews and company all-hands briefings

• Analyse manufacturing data to identify trends, bottlenecks, and recurring issues

• Conduct root cause analysis and support corrective action implementation

• Support Lean manufacturing initiatives and continuous improvement projects

• Model capacity planning scenarios for future build volumes and new model introductions

• Support production readiness activities for new motorcycle launches

• Track build issues, rework trends, and open actions during pilot and beta builds

• Provide structured reporting on launch KPIs and risk areas

• Assist with production planning analysis to ensure alignment between build schedules and resource availability

• Support labour planning, line balancing, and productivity analysis

• Evaluate tooling and equipment utilisation to support CAPEX justifications

• Work closely with Engineering, Quality, Supply Chain, and Finance to ensure alignment on performance metrics

• Support escalation and tracking of key operational risks

• Act as a central point for production performance data accuracy and integrity

Skills & Experience Required

• Degree in Engineering, Manufacturing, Business Analytics, or similar (or equivalent experience)

• Experience in a manufacturing or automotive/motorcycle environment preferred

• Strong analytical skills with advanced Excel capability (Power BI or similar BI tools desirable)

• Solid understanding of production KPIs (OEE, takt, throughput, yield, etc.)

• Experience supporting Lean or Continuous Improvement initiatives

• Strong communication skills with the ability to present data clearly to senior stakeholders

• Highly organised with strong attention to detail

• Ability to work at pace in a fast-moving production environment
  

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

• Competitive salary package that recognises your skills and experience

• 33 days holiday (inc. Bank Hols) to relax and recharge

• Generous pension scheme that sets you up for the future, with access to personalised advice.

• Private Medical Insurance and a Cash Back Programme to keep you feeling your best

• Life insurance (4x salary) because we've got your back no matter what

• FREE fruit, got to have your five-a-day!

• WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme

• Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.

• Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!

• A diverse and international team that brings together different perspectives, backgrounds, and experiences

• Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!

• Want to go green? You can enjoy free electric bicycle hire

• Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS