Dealer Network Development Manager - UK
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We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.
Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!
At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.
So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!
Location: Solihull or London | Travel: Extensive UK travel, with occasional international travel
Reporting to: Global Head of Network Development
The Role
Norton Motorcycles is looking for an experienced Dealer Network Development Manager to support the expansion of our premium retail network across the UK and, where required, internationally.
This is a highly commercial, field-based role with responsibility for the full dealer development lifecycle - from identifying and assessing potential partners through negotiation, appointment, showroom preparation, launch and initial post-opening performance.
You will identify priority markets, source and recruit high-quality dealer partners, lead commercial negotiations and coordinate the successful opening of new Norton dealerships. Following launch, you will work closely with dealer principals and their teams to embed Norton standards, develop sales and aftersales operations and build sustainable commercial performance.
The role will suit an individual with strong experience in automotive, motorcycle, premium mobility or franchise/dealer network development, who combines commercial acumen with excellent relationship-building and project management skills.
Key Responsibilities
Develop and deliver dealer network expansion plans across assigned territories
Identify new market opportunities and prospective dealer partners
Lead dealer recruitment, assessment, negotiation and appointment through to contract
Evaluate dealer business cases, commercial potential and operational capability
Coordinate dealership preparation, onboarding and launch activities
Train and support dealer principals and dealership teams on Norton standards, sales processes and customer experience
Provide hands-on coaching and commercial support during the first three months following dealer opening
Monitor launch performance, KPIs and agreed action plans to support rapid business development
Work cross-functionally with Sales, Marketing, Aftersales, Training, Operations and Finance
Support international dealer development projects as required
Represent Norton professionally while protecting the brand's premium positioning
About You
Essential:
Proven experience in dealer network development, business development or retail network expansion.
Experience within automotive, motorcycle, premium mobility or a similar franchise environment
Strong commercial negotiation and relationship management skills
Experience managing dealer appointments, retail launches or operational implementation
Strong project management and analytical capability
Ability to coach and influence dealer principals and dealership teams
Excellent communication, presentation and stakeholder management skills
Self-motivated and comfortable working independently in a highly field-based role
Full UK driving licence and willingness to travel extensively
Desirable:
Experience developing premium or luxury automotive/motorcycle dealer networks
International dealer development experience
Experience with CRM, dealer management systems and retail performance reporting
Motorcycle industry experience
Rewards of working for Norton:
We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:
Competitive salary package that recognises your skills and experience
33 days of holiday (inc. Bank Hols) to relax and recharge
Generous pension scheme that sets you up for the future, with access to personalised advice.
Private Medical Insurance and a Cash Back Programme to keep you feeling your best
Life insurance (4x salary) because we've got your back no matter what
FREE fruit, got to have your five-a-day!
WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme
Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.
Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!
A diverse and international team that brings together different perspectives, backgrounds, and experiences.
Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!
Want to go green? You can enjoy free electric bicycle hire
Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.
We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.
Join us and see for yourself!
- Department
- Commercial
- Role
- Network Development
- Locations
- London Offices, Head Office
- Employment type
- Full-time
About Norton Motorcycles
Join one of the most iconic brands in the motorcycle industry. We are in a pivotal moment of our history, and therefore the right candidates will be able to help us secure future success, drive value from innovation, and create a quality-driven, indomitable legacy.