We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role

As a Quality Engineer at Norton Motorcycles, you will be responsible for ensuring the highest quality standards are maintained across the manufacturing process. This role involves working closely with production, design, and supply chain teams to implement robust quality control systems, drive root cause analysis, and ensure customer satisfaction through the delivery of defect-free motorcycles.

You will support the continuous improvement of processes, manage internal and supplier quality issues, and contribute to the development of a world-class quality culture. This is a hands-on engineering role requiring strong analytical skills, attention to detail, and a proactive approach to problem-solving in a high-performance automotive environment.

Key Responsibilities

1. Quality Systems & Compliance

• Maintain and support ISO 9001 or IATF 16949 quality management systems.
• Conduct internal audits to ensure compliance with quality standards and process controls.
• Develop and implement quality processes to support quality improvement targets (DPB)
• Support external audits and regulatory compliance activities.

2. Production Quality Support

• Monitor and manage quality issues arising from the production line.
• Drive root cause analysis (RCA) using tools such as 8D, 5-Whys, and Fishbone diagrams.
• Implement and verify effectiveness of corrective and preventive actions (CAPA).

3. Supplier Quality Management

• Collaborate with the supply chain team to monitor supplier quality performance.
• Perform supplier audits and PPAP/APQP activities for new and existing components.
• Work with suppliers to resolve non-conformances and ensure component quality.

4. Continuous Improvement

• Lead or participate in quality improvement projects using Lean and Six Sigma methodologies.
• Identify opportunities to reduce rework, scrap, and warranty issues.
• Promote a culture of quality and right-first-time mentality across all functions.

5. Customer & Warranty Interface

• Investigate customer quality concerns and warranty claims.
• Conduct failure analysis and drive product improvement initiatives.
• Prepare quality reports and present data to stakeholders across the business.

Key Skills and Experience

Essential:

• Degree or equivalent in Mechanical Engineering, Automotive Engineering, or related discipline.
• Strong problem-solving skills and data-driven decision making.
• Excellent communication and interpersonal skills.

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

💰 Competitive salary package that recognises your skills and experience

🌴A whopping 33 days of holiday (inc. Bank Hols) to relax and recharge

👴 Generous pension scheme that sets you up for the future, with access to personalised advice.

🚑 Private Medical Insurance and a Cash Back Programme to keep you feeling your best

💸 Life insurance (4x salary) because we've got your back no matter what

🍌FREE fruit, got to have your five-a-day!

🩺WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme

🚀 Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.

💡 Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!

🌍 A diverse and international team that brings together different perspectives, backgrounds, and experiences.

🎉 Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!

🚴‍♂️Want to go green? You can enjoy free electric bicycle hire

🚗 Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS