We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The role

The Community Manager will play a crucial role in bridging the gap between our existing physical international communities and our expanding social media audiences. This position is responsible for developing and executing strategies that cultivate meaningful interactions, enhance engagement, and grow the Norton Motorcycles community on an international scale.

Duties/Responsibilities

• Community Engagement: Develop and implement strategies to integrate physical community groups with online audiences, fostering a cohesive and engaged global community.
• • Content Creation: Produce and curate relevant content that resonates with both local and international audiences, ensuring alignment with the Norton’s brand and values.
• • Social Media Management: Manage and grow Norton’s presence on various social media platforms.
• • Event Coordination: Organize and manage events that bring together physical and online communities, ensuring seamless integration and engagement.
• • Relationship Building: Cultivate and maintain relationships with key community stakeholders, influencers, and partners to expand the Norton community network.
• • Analytics and Reporting: Monitor, analyse, and report on community engagement metrics to inform strategies and demonstrate growth against KPIs.
• • Feedback Loop: Gather feedback from community members and collaborate with internal teams to improve products, services, and community experiences.

Personal Specification

• Degree level marketing, communications, or a related field.
• Proven experience in community management, social media management, or a similar role.
• Strong understanding of social media platforms and trends, with the ability to adapt to new technologies and platforms.
• Excellent communication, organisational, and interpersonal skills.
• Ability to work independently and as part of a team, with a proactive and positive attitude.
• Demonstrable experience of nurturing and growing motorcycle specific communities.
• Experience in event planning and coordination is a plus.
• Multilingual skills are an advantage, though not required.

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

💰 Competitive salary package that recognises your skills and experience

🌴A whopping 33 days of holiday (inc. Bank Hols) to relax and recharge

👴 Generous pension scheme that sets you up for the future, with access to personalised advice.

🚑 Private Medical Insurance and a Cash Back Programme to keep you feeling your best

💸 Life insurance (4x salary) because we've got your back no matter what

🍌FREE fruit, got to have your five-a-day!

🩺WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme

🚀 Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.

💡 Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!

🌍 A diverse and international team that brings together different perspectives, backgrounds, and experiences.

🎉 Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!

🚴‍♂️Want to go green? You can enjoy free electric bicycle hire

🚗 Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS